While it’s a simple form that lists the inventory included in a shipment, it can play an important role in providing clear communication with customers, minimizing errors during packing, assisting the customs process, and identifying lost cargo when the exterior of a package is damaged. This documentation allows the buyer to to verify the goods in a shipment and see what items are backordered.Ī packing slip may also be referred to as a packing list, waybill, or delivery docket. A packing slip is sent with a shipment to show what items are included. An invoice is a bill showing what a customer owes for items purchased. While they may look similar, these templates serve different purposes. Two of the most commonly used templates are invoices and packing slips. For smaller businesses, templates offer an easy, cost-effective solution that can be customized based on the type of business or for specific customers. Some companies use shipping software to manage all of the steps involved in order fulfillment, including receiving orders and returns, sending shipments, creating packing slips and shipping labels, and other tasks that can be automated.

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